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Customer Raves & Reviews

Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).

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Our rugs have arrived and we love them! The colors are so rich and even though they were more expensive, I'm glad I chose the wool ones. They are so soft and feel so good underfoot. They look beautiful in our den and give it a nice cozy feel.
Thank you for all your help, it was nice working with you. Have a blessed Easter!

Amy Jo P

Michigan, North Dakota

Apr 2, 2026

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“

We're writing to express our absolute delight with the braided rug we recently received from Stroud Braided Rugs. It's truly a beautiful piece, expertly crafted, and the quality is outstanding. It has added such a wonderful touch to our space. We also really appreciated the clear setup instructions. We're very happy with our purchase and will certainly recommend your exceptional rugs to others.

Sharon and Sal

Henderson, Nevada

Mar 30, 2026

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“

Our order arrived safely on Saturday March 21st. We are extremely pleased with both of the rugs and the under pad. The colours are perfect and the materials and workmanship look wonderful. Thank you so much for the excellent products and service. We enjoyed doing business with you at Stroud.

Robert and Barb H

Toronto, Ontario

Mar 23, 2026

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“

Rug has arrived and we are so pleased! You all did a wonderful job! Thank you! We tell everyone we know! :}

Marci B

Hastings, Minnesota

Mar 19, 2026

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“

We received the rugs that we ordered today and are delighted with their appearance. We were also very pleased with a 3 week order to delivery turnaround which was twice as fast as initially quoted.
My wife and I thank you for the service that you provide with products that are Made In America and your site is now bookmarked for our future needs. Thank you again.

Tom & Karin

Eagle, Wisconsin

Mar 18, 2026

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“

We received our rug today and are absolutely thrilled with the it! The colors are even better on the larger scale. The quality is excellent and the pad was so easy to deal with folded with the rug. Thank you for making such a beautiful rug at a price that we could afford. Being made on the USA is important to us.

Susan C

Chester, Vermont

Mar 16, 2026

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“

This was my second rug order from Stroud Braided Rugs. As before, the quality and workmanship of the rugs are exceptional. The samples allowed me to choose the patterns that I liked best. I even had a small stair tread made to match the rug that I ordered. Our cat enjoys it while birdwatching from her favorite window in the kitchen.!

Jetta E

Singers Glen, Virginia

Mar 11, 2026

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“

Love my new rugs! The colors are perfect and working with the Stroud team was so easy. I would order from them again in a heartbeat!

Cindy T

New Baden, Illinois

Feb 26, 2026

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“

Absolutely top notch rugs, customer service and shipping! Beautiful rugs and I've purchased 6 of them. Well made and the colors and selection are fantastic. Just buy the rugs, you won't be disappointed!

Margaret S

Churchton, Maryland

Feb 19, 2026

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“

The braided rugs are beautiful and arrived within the timeframe stated. Email questions were answered promptly - actually within a couple of hours or less. I love that the rugs are made when ordered, made in the USA and in my home state of North Carolina! I am completely satisfied.

Jennifer R

Huntersville, North Carolina

Feb 18, 2026

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“

THIS COMPANY MADE OUR PLACE LOOK REALLY GOOD!
So cozy and warm and very beautiful. I had great customer service with my custom-sized wool rug to fit our boat.
Don't hesitate to invest in their gorgeous braided rugs.
In fact, I have one in every room and on our ship's ladder, too!

Teri B

Friday Harbor, Washington

Feb 16, 2026

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“

I can’t begin to express how happy i am with the rugs! They’re even prettier in person, and knowing they’re handmade in NC makes me love em even more. You don’t know how refreshing it is to buy the perfect rug and know it’s American made from good people. Y’all are killing it, amazing work. So glad i came across your website, will recommend to everyone i know.

Henry P

Ridgewood, New York

Feb 6, 2026

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