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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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Just wanted to tell you your rugs are beautiful and they really hold up. This is the 4th rug I have ordered over the years. Thank you for making such a great product.
Barbara B
Norwalk, Ohio
May 13, 2025
You sell great rugs and have outstanding customer service. I'm happy to be ordering from you again!
Mary Ann H
Richmond, Kentucky
May 12, 2025
Fantastic customer service. Rug arrived today and I'm very pleased. Thank you,
Bernie C
Goshen, New Hampshire
May 12, 2025
Can’t thank you enough! Rugs are here and they’re more perfect than expected! Thanks again,
Tom M
Galveston, Texas
May 12, 2025
I just wanted to let you know that I LOVE my rug! It is perfect in every way!
I will be ordering another rug in the future.
Thanks for making such a great quality rug.
Mary S
Spring Mills, Pennsylvania
Apr 30, 2025
I am so happy with my rug from Stroud Braided Rugs. It is perfect! Beautiful colors, so well made and so soft! My dogs love it too! :). I will definitely buy more rugs from Stroud!
Mary Lu S
SPRING MILLS, Pennsylvania
Apr 30, 2025
I have dealt with slippery rugs in my house for a very long time but after I ordered a large beautiful rug from you, I was impressed by how good the rug pad held the rug in place. But would it work on small rugs? I just received 2 small rug pads and they do the job beautifully! I will be replacing all my rug pads with your quality ones. Thank you! (My cat, who loves to tear across sliding rugs, is not so impressed. : )
Jennifer S
Fayetteville, New York
Apr 28, 2025
I received my rug yesterday and am completely thrilled with it! Your quality is beautiful and it was an absolutely easy process to order from your company. I will recommend you to my friends and family! Thank you!
Kathleen A
Huson, Montana
Apr 23, 2025
The rugs are perfect. They match my window fabric and I am very happy. Thank you again.
Linda K
Harrisburg, Pennsylvania
Apr 22, 2025
LOVE the rugs, 3rd order already! USA made is the best and customer service is outstanding!
Kimberly T
Lino Lakes, Minnesota
Apr 21, 2025
I recently purchased a custom braided rug from Stroud. I had stumbled upon their website while researching finding a replacement for a large braided rug that had been in my parents' home many years ago. When I contacted Stroud with questions, they were so helpful, addressed all my concerns, and promptly sent me samples of the colors and materials from which I could choose. I ordered a 12' x 15' wool rug, which was custom made, and received (with just a bit of a delay with FedEx shipping) within three weeks of my order placement. I have now enjoyed this beautiful rug since December, and am so pleased with the quality, workmanship, and professionalism of the entire staff at Stroud! Excellent product, that will certainly last beyond my lifetime, and I would highly recommend this company to anyone interested in a beautiful, heirloom quality, made in the U.S.A. braided rug!
Alice T.
Brunswick Ohio
Apr 15, 2025
My new rugs are absolutely beautiful! They are more than I hoped for, this is my second set and the other set is still like new after all these years. I just needed a new color for our new home. Thank you
Wilhelmina M
Bridgeport, West Virginia
Mar 27, 2025
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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