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Customer Raves & Reviews

Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).

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“

We received our new rug on Saturday!!
We are so pleased with the quality, color and your great customer service.
So happy I found you on line!! I will be sure to spread the word to family and friends and your great products! Thank you!!

Mary T

Albany, New York

Aug 25, 2026

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“

Thank you! I am happy with the variety of colors. Your customer service is welcoming.. the company has been helpful in selections! Thank you for the samples.. really helps in my out.

Diane S

Plattsmouth, Nebraska

Aug 11, 2026

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“

Oh! My! Goodness!!!
My rug arrived today!!! It is STUNNING! I ABSOLUTELY LOVE IT!

Thank you so much, for the amazing customer service and beautiful product!

Carrie O

Metropolis, Illinois

Aug 6, 2026

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“

Just wanted you to know how happy I was to come home to rugs waiting after vacation- I was expecting to wait 6 weeks!! I am pleased beyond words with your kindness in helping with sizing, the quick delivery and the exceptional quality! Thank YOU!!!

Tracy L

Carmel, Indiana

Aug 6, 2026

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“

We received our rug and laid it down yesterday, we are very pleased with the workmanship, quality and colors in this rug. It has totally changed (for the better) our living/TV room. I have recommended your company to a few friends already. Please pass our appreciation on to your team.

Ellen H

New Portland, ME

Aug 5, 2026

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“

The best most beautiful rug ever! We have a wool 8 x 5 in our kitchen. I had bought new rugs constantly until this one. We cook a lot and I swear this rug just sheds debris and keeps looking great! We will never buy another kind of rug.

Janna S

AYRSHIRE, IOWA

Jul 31, 2026

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“

We received our rug and wanted you to know that we are so glad that we ordered from you. The rug is the Pennsylvania Charles Burgundy with Dark Green and Navy. We're so pleased with the colors we choose and the quality of the material and workmanship.
The information that you included for how to care for the rug is greatly appreciated. We certainly would order again from you and will recommend your business to others.

Jeanne G

Union Dale, Pennsylvania

Jul 30, 2026

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“

My husband and I really have enjoyed all the rugs we've ordered from y'all through the years. Thank you for such good quality and thoughtful customer service. You're the best. Blessings galore to ALL your staff.

Linda R

Montrose, Colorado

Jul 22, 2026

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“

Excellent company. Have never had any problems with items. Always purchase rugs and pads from them. Gigantic selection.

Lana B

Bunker Hill, West Virginia

Jul 7, 2026

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“

I love my new rugs!! I have bought quite a few, large and small in the last couple of months and I am thrilled with them. The quality, colors are wonderful. I highly recommend

Elizabeth M

Wales, Massachusetts

Jul 2, 2026

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“

I am absolutely over the moon happy with my new rugs ! They are the most absolute perfect fit for my little cottage home and they are so beautifully made! The workmanship, the quality and beautiful colors bring such warmth to my bedroom. The professional customer service makes this such a wonderful experience from ordering samples to the beautiful way they were shipped!
Thank you so very much for your excellent care and quality!!

Michelle R

Duluth, Minnesota

Jun 9, 2026

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“

Thank you for the beautiful rugs! So well made.

Sharon W

Tupper Lake, NY

May 22, 2026

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