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Customer Raves & Reviews

Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).

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I received my rug yesterday. It is beautiful and surpasses my expectations! Excellent and quick service.

I am thinking of where else I can put one of your rugs in my home.
Karen T
Wethersfield, Connecticut
Oct 26, 2020
I just ordered a couple rugs from you and wanted to thank you for your help with my choices and with your patience and flexibility as I changed, not only my choice of rugs, but the size of the large one . Right away I got an email with the changes to my order and a refund for the change in size!

This second time I spoke with Madeline who was very patient and kind. I don't remember who I spoke with the first time, but she was also helpful and sent me samples right away!

You clearly know your business as I had not requested any sample of the rug I initially ordered, yet you sent one and held my order until I saw it and confirmed. So smart!!! I would've been unhappy with my first color choice ( NOT your fault!) as I just wanted a rug and really didn't take the time to think about the best match. Since this is a big purchase for us, you saved me a lot of headache and money.

Really appreciate you and have told my family and friends!

Thank you!
Carrie W
Hockessin, Delaware
Oct 23, 2020
Received rug and pad today. I love it. Quality of your work is exceptional! I certainly appreciate doing business with you. I will be sure to tell all my family and friends where I purchased it.
Deb C
Bradford, Pennsylvania
Oct 22, 2020
We have our recently purchased 9x16 olefin rug in our living room and it looks great! We love it. Thanks so much for the quality product and good service. We will definitely recommend you to any of our friends who are looking for good rugs.
Gary P
Columbia, Connecticut
Oct 21, 2020
Received rugs last Friday and am so pleased with the selection and colors. Obviously, well made and of supreme quality. Thank you so much.
Gail B
New London, Connecticut
Oct 20, 2020
I received my two rugs yesterday and they are absolutely lovely. The colors are vibrant. The stitching looks strong. I really appreciated that you sent me multiple samples so that I could pick exactly what I wanted.
Susan B
Lynchburg, Virginia
Oct 19, 2020
Thank you, I love my rug perfect color!
Linda F
WEST ROXBURY, Massachusetts
Oct 19, 2020
Fast friendly service. They go the extra mile to make sure you get just what you want. Received ours today and it was perfect. I highly recommend the Stroud family.
Keith P
Canadian Lakes, Michigan
Oct 12, 2020
I just received my rugs today. They look great! Customer service has been fantastic with your company. Keep it up!
Megan M
Mentor, Ohio
Oct 12, 2020
I received my rug today! I am very pleased with it! The sample you sent was exactly the way the rug is!
Christine H
Nappanee, Indiana
Oct 12, 2020
Thanks received them yesterday and we like them so much we ordered more today.
william w
Augusta, Maine
Oct 9, 2020
Your red Olefin rug with braided trim arrived in perfect condition and looks great near my stove and sink! Excellent quality and am glad I also got the rug pad too. Many thanks!
Beth M R
Beth M R
Oct 9, 2020
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca and Madeline at 704-434-2495 or email [email protected]