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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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The vision I had four years ago is now reality, and it was worth the wait!
Thank you for making classic, high quality rugs right here in the USA!!!
All the best to you!
Pam C
Columbia, Maryland
Jul 10, 2024
We received our Stroud rug and pad yesterday afternoon.
Excitedly, we opened the box to find both the rug and pad.
Thank you for the information that we should prepare for delivery.
With furniture removed, floors and walls washed, we awaited delivery.
We purchased our last braided rug 40 years ago. It was still in good shape, but it was time for a change.
Thank you for your remarkable service, even down to cutting the pad to match the rug.
We look forward to many years enjoying it!
Kathleen G
Freeport, Illinois
Jul 10, 2024
I just wanted to say thank you for your quick response in making my rug. It arrived a couple of days ago and I finally unboxed it and placed it on the floor. It is quite a lovely addition to my living room. I simply love it!!! Thanks again!!
Michelle C
Morrison, Oklahoma
Jun 26, 2024
I love my braided rugs. Beautiful colors and quality that is hard to find. Customer service was excellent! Send samples promptly and delivery of the rugs was right on time. I would recommend that anyone looking for a braided rug, purchase from Stroud! The choice of size and colors is unsurpassed.
Anetha
Lodi, Ohio
Jun 21, 2024
Thank you for the rug that matches perfectly in my kitchen with my others.
Beautiful!!
Have a Wonderful Weekend!
Julia I
Enola, Pennsylvania
Jun 17, 2024
I’m just letting you know I received my rugs and rug pads today. They are absolutely gorgeous! I’ve been very impressed with your company from start to finish. Great communication, samples quickly sent and good follow-up communication throughout the whole ordering process all while delivering a top-notch product. I want to personally express my appreciation for such good service and quality work. A rare combination nowadays. Kudos to you and your staff!

Thanks again,
Susan B
Rowlett, Texas
Jun 17, 2024
I’m just letting you know I received my rugs and rug pads today. They are absolutely gorgeous! I’ve been very impressed with your company from start to finish. Great communication, samples quickly sent and good follow-up communication throughout the whole ordering process all while delivering a top-notch product. I want to personally express my appreciation for such good service and quality work. A rare combination nowadays. Kudos to you and your staff!
Susan B
Rowlett, TX
Jun 14, 2024
Thank you, Rebecca and Erin, for helping us decide on the colors and patterns for our braided rugs. We appreciate your time and are happy to be supporting an American company.
Darlyne and Joe
Maggie Valley, North Carolina
May 31, 2024
We received our rugs today, & we are truly pleased with the quality & colors. They are the best braided rugs that I have experienced, and they smell good!
Thank you so much,
Margaret & Phil
Saco, Maine
May 31, 2024
Just a note to let you know I LOVE my rugs! Thank you so much! Will definitely recommend you.
Penny G
Dallas, Texas
May 28, 2024
I wanted to take a moment to let you know how happy I am with the three rugs I ordered from you (order #1047274). They look great in my guest room as a part of they makeover it is getting. My guests will now have the comfort of warm feet in the morning, and I still get the beauty of my oak floors.
Thank you,
Ken D
North Bend. Oregon
May 20, 2024
My two rugs arrived and are beautiful! I am totally happy with them. Colors are perfect!
Thank you so very much for your expertise, patience and professionalism! I will be back again!
Phyllis P
Belair, Maryland
May 20, 2024
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Melanie at 704-434-2495 or email [email protected]
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