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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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Dear Stroud Braided Rugs: I just love the two tiny red stair tread rugs I bought for my sunken living room. Also, the red exactly matches my Aubusson wool rug. I was always afraid people would fall into the sunken room because they might not see the step. The rugs offer just a slight variation of texture and color on the floor to let people know they need to look down before they step down into my sunken living room. Unfortunately, my cat also loves your carpet and scratches it constantly. But so far, she hasn't ripped it up thanks to the tight weave. Keep up the great work!
Tina J
Sacramento,California
Jan 16, 2025
My rugs arrived yesterday!
I absolutely LOVE them!!!
They instantly changed my room from blah to Cozy Country Home!
Kathleen N
Lebanon, Oregon
Jan 10, 2025
The quality of these rugs is 5-star! This includes the yarn, the pad, the stitching and design. I could not be happier &amp; love the "feel" of a family rug business!!
Deborah S
Albany, New York
Jan 7, 2025
I love your rugs I have ordered them before. They are sturdy. Easy to wash and dry quickly
DEVONNA N
MARICOPA, Arizona
Dec 23, 2024
Thank you for the great rugs.....quality wool rugs and timely shipping.
Linda B
Los Osos, California
Dec 20, 2024
I’m hopeful this results in a lot more well deserved orders for you!!!



I posted the following on a FaceBook group called Grech RV Group. It will be available to be seen to about 3,000 Grech RV owners. I like to share with others what I believe to be high quality, good value products and what your company offers to RV owners, to get a custom made to size high quality rug is outstanding…we love ours!
Stephen &amp; Rebecca K
Liberty Township, Ohio
Dec 18, 2024
I just received my order: a small round blue braided rug you made, and it is perfect! The color is rich yet subtle, and the braided curves are like comfort food for the eyes!

I put it under a round light-gray table that sits between our 2 recliners in the middle of a large open area - your rug covers the outlet and the wires we didn’t realize the chairs would be so laden with! So your rug has brought not only beauty but also more zen to our favorite room!

I sense you bring a true dedication to your work, and I appreciate you in our world.

Blessings and peace,
Bronah
Fort Mill, South Carolina
Dec 9, 2024
Thank you! It arrived safe and sound and looks wonderful on our guest room. Thank you for your quality work once again!
Gwenn Q
Kanab, Utah
Dec 9, 2024
I just wanted to let you know that your rug arrived this morning! It is BEAUTIFUL!!!
Alice T
Brunswick, OH
Dec 9, 2024
I spoke with Rebecca this morning about a question I had on caring for my braided rugs, and she couldn’t have been nicer or more informative- thank you for the great customer service! Happy Thanksgiving ??
Doug F
Middletown, New Jersey
Nov 26, 2024
I just wanted to let you know the rug and pad arrived in perfect condition.

It's amazing, it's soft, the perfect size for the room. It's subdued in color tone and we love it!

Thank you very much for all your help. We hope you have pleasant holidays in this year of many challenges.
Susan F
Keenesburg, Corlorado
Nov 14, 2024
This is long overdue as I just realized I did not thank you for the amazing service as well as the beautiful rug. Everything about this order was outstanding. I am delighted with the way the rug defines the living room in my apartment. I have attached a few photos for reference. The matching "coasters" you sent are always a delight ??. I could not be happier. Thank you so much!

With gratitude,
Anita M
Columbia Heights, Minnesota
Nov 14, 2024
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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