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Customer Raves & Reviews

Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).

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“

We ordered a large rug for our living room
We love it! The quality is wonderful. It is easy to keep clean( just a broom) and feels good to walk on. The colors are beautiful. Just what we were looking for. Came back for another one.

Susan H

Bluff City, Tennessee

Nov 5, 2025

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“

Just wanted to let you know that I now have all three of the braided rugs I ordered and they look just beautiful on my new wood (look) kitchen floor and at the entry doors. I have received quite a few compliments on them and highly recommended your business.
Thank you for the option to customize an order, quick turn around, great prices and a beautiful product.

Pam S

Middlebury, Vermont

Nov 4, 2025

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“

I love my rugs. Very satisfied with the craftsmanship and color. Customer service was exceptional as well. Would highly recommend. Give them a 5 star rating. Thank you

Christy and David F

Colorado Springs, Colorado

Nov 3, 2025

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“

Our rugs arrived sooner than expected and exceeded our expectations! Your company has been wonderful to work with and we will keep you in mind for the future.

Melinda M.

Charleston, South Carolina

Oct 30, 2025

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“

I received my rug and it is perfect for my woodstove! Absolutely beautiful, thank you so much.

Janelle M

Sonora, California

Oct 29, 2025

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“

We recently purchased 6 rugs (and mats) and were very pleased with the website, the samples sent, the prompt reply to ask questions and the quality of the product. Thank you so much for freely sharing samples as we narrowed down our choices and matched colors! This was SO VERY HELPFUL, We certainly were impressed with your customer service and will not hesitate to purchase from Stroud again in the future! Loved supporting NC and USA products!

Sharon

Seattle, Washington

Oct 28, 2025

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“

A small, friendly, family run company made in America! Proud and true.

I've placed several orders in the last two months and have they've all turned out perfect. It started with Rebecca reaching out to me discussing my first custom made square rug. She had injured herself and was at home helping out. I was struggling at that time and she called me from her cell phone. What an impression that made and kept me coming back for more rugs! My square living room rug, is such a statement piece. It makes the room look and feel very homey. I love that I was able to customize my colors to match the palette of the room. My other purchases were mostly customized for specific other spaces in my house and they are perfect.

Thank you so much Rebecca and team for 15 years, making my house feel like home!

Denise R.

Pottstown, Pennsylvania

Oct 23, 2025

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“

I just received my first Stroud braided rug. It was a custom size order and both the size and color was perfect for my space. So perfect, in fact, that I am back for my second accompanying piece. Thank you to all the craftsmen involved in its production. I am so proud that these beautiful rugs are made in America.

Dottie

Fort Lauderdale, Florida

Oct 21, 2025

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“

Received braided rug today at 1:30 pm EST via FedEx. The rug is just as advertised, soft wool, well-made, and a beautiful addition to my bathroom.

Thank you for manufacturing in the USA. May God richly bless you and yours.

Shelly H

Orange, Massachusetts

Oct 20, 2025

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“

We love our custom sized 100% wool rug from Stroud. It's even better than the small sample. On-line ordering was easy and the rug was made and delivered in the stated timeframe. It's beautiful with high quality craftsmanship. We really appreciate that we were able to order samples of the colors/patterns we were interested in. The samples were received quickly and it was nice to see them in person and feel the material. We ultimately decided on Highland Stream in a custom rectangular size. Very happy with everything. Thank you!

Perdita

Pittsboro, North Carolina

Oct 18, 2025

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“

I received my rug today. It’s fantastic!! Thank you very much for the quick turn around time, the great craftsmanship and I love seeing the
“Made in the USA” sticker on the packaging!!

Tracey B

Nicholasville, Kentucky

Oct 16, 2025

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“

Thank you guys, I have the rug. My husband put it down tonight and it’s lovely. Thank you very much for your professionalism and the nice turn out on this rug. It’s perfect.

Noreen and Roger R

Boynton Beach, Florida

Oct 16, 2025

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