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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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I just received the two burgundy Tablerunners I ordered from you. I love them! They are perfect! I love that I can order the sizes I am wanting for my tables! Thank you!
Lisa A
Liberty, North Carolina
Jan 24, 2020
I just wanted to take a minute to compliment you on your beautiful rugs..i have had mine now for 5 years now and they still look brand new..i have bought braided rugs before and they all start to fray over time..your rugs are the exception to the rule..thank you again for your superior products and know you have gained a customer for lie..Jim..
Jim
Minnetonka, Minnesota
Jan 23, 2020
My rug arrived today, and I love it! Thank you so much!
Janet S
Wayne, Pennsylvania
Jan 23, 2020
Thank you. Order came yesterday and exactly what I wanted.
Mary Alice B
Troy, Pennsylvania
Jan 22, 2020
Good Afternoon!

I just wanted to send a note to tell you how much we LOVE our rug! It is the first time I ordered a custom rug online and I am very happy we came across your website! The colors are perfect & the rug was the perfect touch to our remodeled basement. :)

Thanks again!
Lori L
ROSELLE, Illinois
Jan 21, 2020
I just received my order of stair treads and I LOVE them so much that I'm ordering more. These are clearly well made and I'm happy to support US made products.
Carly D
Pittsburgh, PA
Jan 20, 2020
Thank you so much for the beautiful rugs! It was truly a pleasure working with your company! The customer service was phenomenal. The website is so customer friendly from the ordering process all the way through the tracking and delivery!! It is so nice to know there are still businesses who focus on the quality of their products and customer service. I really appreciate you and will recommend you to everyone I know!! I know I will order any and all rugs I ever want in my home from you! Thank you.
Ann S
Marathon, Wisconsin
Jan 16, 2020
Just wanted you to know I received my new rugs and I love, love, love them. They are perfect! Thank you
Carol P
Gladwin, Michigan
Jan 14, 2020
I just wanted to let you know we received our rugs, last week, sorry for the delay in sending this note they are beautiful. Thank you so much the prompt service. We are just so pleased with them.
Mary Lou D
So. Dartmouth, Massachusetts
Jan 14, 2020
Hi….The rugs arrived and they look fantastic! Thanks so much!
Colleen K
Cochranville, Pennsylvania
Jan 13, 2020
My rugs & pads arrived yesterday & I could not be more pleased! They are beautiful! So glad I also bought the pads. Thank you!
Joan B
Honeoye, New York
Jan 13, 2020
Thanks, the rug is beautiful.
Winifred H
Rome, Georgia
Jan 12, 2020
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Madeline at 704-434-2495 or email [email protected]