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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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Received my rugs and was totally delighted!! Thanks for the quality and quick service. Greatly appreciated. The rugs look awesome in my kitchen!
Bonnie O
Grove City, Pennsylvania
Jun 14, 2019
Thank you. Rug arrived this afternoon and it looks great in the room. Thanks again
Lynn N
Rockford, Illinois
Jun 13, 2019
Just received our oval rug. 7 x 9. We just love love love it! Once the pad arrives we will be all set! Awesome work to you and your team! Thanks for making quality rugs!!!
Jean C
Exeland , Wisconsin
Jun 12, 2019
The two rugs I ordered last week arrived today and they are beautifully made...I am ordering one more for my kitchen area. And, all will be coordinated. I am very happy with your product and customer service! Thank you!
Mary G
Dearborn, Michigan
Jun 7, 2019
The quality is beyond compare .....
this is my 2nd rug from the Stroud family.
I will make sure it is not my last.
Sal M
Huntersville, North Carolina
Jun 3, 2019
Dear Strouds,
Our beautiful 9x12 braided rug arrived this weekend and now has a place in our master bedroom. We were pleasantly surprised when we opened the box and realized that you’d shipped the rug with the pad in place. So easy! All we had to do was put it in place and sweep out the folds.

We weren’t sure if the olefin rug would look synthetic, but it has looks natural and is soft to walk on. Our two big dogs — the reason we ordered the olefin rug per your website’s recommendation — think it’s the best dog bed they’ve ever had.

Thank you for making wonderful rugs and for running such a buyer friendly business.
Cheryl and Gene R
Ojai, CA
Jun 3, 2019
The rug is so beautiful! Thank you so much!
Julie G
Byron, New York
May 30, 2019
Oh my goodness. This rug is beautiful! Perfect in every way. ???????? We will be ordering more. Thank you for producing such a nice rug, great communication, shipped as expected. Wonderful job!
Cheryl G
Minnetonka, Minnesota
May 28, 2019
Thank you! The rug arrived yesterday and we love it! Barbara
Barbara K
MERRY POINT, Virginia
May 28, 2019
Just received the rugs and I love them.
Sandra G
Midlothian, Texas
May 28, 2019
Just received my new rugs and I love them! They fit perfectly in the allocated spaces and are a perfect match to my other two braided rugs from Strout Braided Rugs. I could not be more happy with the results. Thank you!
Teresa A
Louisville , Kentucky
May 24, 2019
It’s perfect! Thank you!!!!

We will be ordering again.

Have a great week!!

With a grateful heart,
Dave & Amy H
Athol, Idaho
May 23, 2019
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Madeline at 704-434-2495 or email [email protected]