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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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We received our new rug today and it's perfect in our powder room! We greatly appreciate the quality of craftsmanship. In these troubling times it's great to see that quality is not compromised. Stay safe and healthy.
Charlene R
El Dorado Hillss, California
Apr 1, 2020
Thank you again for another beautiful rug and for your excellent customer service. I am so glad I found your website when doing a search for braided rugs!
Joanne G
Clayton, Georgia
Apr 1, 2020
Dear Friends,
Rug arrived today and I love it.
All three rugs that I have purchased recently are wonderful and look perfect!
Thank you very much.
Carolyn F
Stonington, Maine
Mar 31, 2020
The rugs I ordered only five days ago arrived today via FedEx. They are perfect in every way and look great in our entryway. Your website was easy to navigate and communication was flawless. The next time I need a hooked rug, you are my go-to people.
Robert S
Lauderdale, Minnesota
Mar 31, 2020
Good morning!



What a nice surprise yesterday from you! My new rugs. I didn’t know they were on the way, as I did not receive an email letting me know that they were. Actually kind of glad I didn’t! In all of this chaos, it was so nice to receive my surprise!

And, thank you! They are beautiful!!!

May God Bless all of you and keep you safe and healthy.
Lee Ann B
Germantown, Wisconsin
Mar 27, 2020
Hello!! Carpets arrived yesterday..we love them!! Thank you again for all your help. Hoping all your family is well. Take care
Linda F
New Ringgold, Pennsylvania
Mar 27, 2020
My braided rug arrived early this morning or late last night. It is exactly what I wanted.
Thank you!
Genevieve H
Tualatin, Oregon
Mar 24, 2020
I just want to tell you both rugs are beautiful. I do plan on ordering more of them as soon as I get my new floors in. I will for sure pass your name and card to others. Thank you so much for the quick delivery. Like I said to my son and his wife. I love the rugs. And the price is real resemble for such a great rug.
Carol C
Pratt, Kansas
Mar 23, 2020
I received my order. I love it.
Camille Peloso
Rockville Centre, New York
Mar 23, 2020
We received our rug today and it is beautiful! We are very happy with it.
Thank you for what you do! Stay well.
Joan B
Cary, North Carolina
Mar 23, 2020
I got my rug and love it. Thank you so much.
Kathy C
Adrian, Michigan
Mar 23, 2020
I am so pleased with my new rug. It?s exactly what I ordered. The quality is top notch, as is the service. I love that samples were sent to me prior to receiving the finished product. It ensured a great purchase.
Camille P
Rockville Centre, New York
Mar 23, 2020
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2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Madeline at 704-434-2495 or email [email protected]