My Cart: 0 Items
Free Shipping

Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


Page:  
> < 1
Thank you again for another excellent product! From the initial order to delivery, the folks at Stroud are just the best! I couldn’t be happier with this rug and will definitely be ordering again if I need another.
Karen D
Melfa, Virginia
Jan 21, 2026
We received our rugs today. Just saying thank you they’re beautiful. We love them. Thank you for a beautiful product with lovely craftsmanship and the quality is outstanding. Would definitely purchase more of your product in future and will give them a high recommendation to others
Victoria R
Eureka, California
Jan 16, 2026
Hi Rebecca, Thank you for everything you did to recreate our braided rugs. They are absolutely beautiful and we are so pleased with the colors and quality of each rug. They have given our home a much needed update and they make me smile every time I see them. Once again Rebecca, You made the process easy for us and you were always so pleasant to do business with you! God Bless! Sincerely,
Pat D.
Durango, Colorado
Jan 14, 2026
I am very happy with my rug pads. The size is perfect and they really do keep the rugs in place. Previously they would 'travel' with the other rug pads I bought from the stores. I found out about your rug pads from an order I placed a while back for a rug and I ordered your pad with it. My experience then, convinced me your pads are the best!
Melissa M
Suamico, Wisconsin
Jan 8, 2026
This is my third custom order from Stroud. Although they are not big orders, I love receiving the samples, appreciate your customer service and have been very pleased. Thank you!
Cherie H
Columbus, Ohio
Dec 22, 2025
Received my rug this morning. I am so very pleased with it. It will be laid down this afternoon in my breakfast room. Pittsfield is a small city and not many places to shop and I never realized there was an option of getting a rectangular braided rug. Love it.
Thank you - you have made my Christmas much merrier!
Denise D
PITTSFIELD, Massachusetts
Dec 19, 2025
Love my new rug! Found you guys on a Google search and could not be more pleased with the turn out. I love the care instructions that were sent with the rug- now I can be sure to keep my rug taken care of for many years to come. Thank you for continuing your work in quality craftsmanship in the age of cheap fixes and products. It makes a difference in our homes. Love from Iowa!
Jessica H
Mitchellville, Iowa
Dec 16, 2025
The rugs arrived today! They are beautiful and I'm so excited to have them and love that they were made right here in North Carolina! Thank you for your prompt response. ??

Thank you and Merry Christmas!
Jennifer R
Huntersville, North Carolina
Dec 16, 2025
Thank you so much for the beautiful Highland Jubilee braided rug I purchased earlier this month and asked that it come before Thanksgiving. It arrived safe and sound and in plenty of time for my North Carolina family to join me for Thanksgiving today. It is perfectly crafted and was just the look I was going for in my "homage to our Tennessee and North Carolina country roots" look. We will treasure this rug??

I hope you and your gifted and dedicated family have a wonderful holiday. May God richly bless you and yours.
Cyndie H
Franklin, Tennessee
Dec 1, 2025
They are beautiful. It is wonderful to do business with you.
Thank you.
Reesa L
Rye, New Hampshire
Nov 17, 2025
We could not be more pleased with our purchase. From start to finish, your company has exceeded our expectations. The information on your website helped us to decide which type of rug we should order. The samples we requested were sent promptly and the instructions were clear and helpful. The rug arrived in beautiful condition with excellent information on its care. Perhaps most importantly, we love the rug. It’s so well made, even more lovely than the photo, and is of high quality. We’re so glad that we ordered the rug pad, as it is a custom fit for our rug. We have ordered dozens and dozens of home furniture pieces, fixtures, etc. over the past year, since we have recently done a total renovation. Your customer service and product were the best of all of these items. I would encourage everyone to consider a Stroud Braided Rug. And Charlie is a big fan, too.
Nancy S
Vashon, Washington
Nov 10, 2025
We ordered a large rug for our living room
We love it! The quality is wonderful. It is easy to keep clean( just a broom) and feels good to walk on. The colors are beautiful. Just what we were looking for. Came back for another one.
Susan H
Bluff City, Tennessee
Nov 5, 2025
Page:  
< > 1
Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
Find us on Facebook
    © 2026 Stroud Braided Rugs
Customer Central »
Manage orders. Track shipments. Get help. And more.
   Need help? Call Rebecca Stroud at 704-434-2495 or email [email protected]
Consent Preferences