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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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We have installed our rugs and we are loving them. Everything was perfect and the pads fit so nicely. We will be enjoying these rugs for years to come. I would highly recommend your company for anyone looking to purchase braided rugs. Thanks for your timely delivery.
Nancy H
Grafton, Illinois
Oct 2, 2025
We absolutely love our rug. Thank you so much it’s perfect!
Linda H
Lost Creek, West Virginia
Oct 1, 2025
I just received my new rugs like 20 minutes ... I can't even say how much I LOVE them!!! I know already I will be ordering more. Thank you so much.
Cyndie R
Florissant, Colorado
Sep 29, 2025
Just a note to tell you how delighted I am with the heart-shaped rug I ordered. It arrived in excellent condition and is perfect for the spot in front of my kitchen sink .
Jill M
Evanston, Illinois
Sep 26, 2025
My new rug arrived today...I COULD NOT BE MORE THRILLED! IT IS PERFECT SIZE...&amp; COLORS ARE PERFECT!
Thank you all sooo much for working with me to get the right combination!
Jean B
Gainesville, Georgia
Sep 22, 2025
My Dad bought us braided stair treads, two heart braided rugs for the landings and an oval rug for the bottom of the stairs, almost forty years ago. They're still on the stairs and still look brand new. I purchased stair treads for my finished basement stairs and I love them, still the same quality as they put into them all those years ago. Highly recommend this company!
Debbie H
East Hartland, Connecticut
Sep 18, 2025
Wanted to tell you how much I love my braided round rug!
Thank you very much for making such beautiful rugs.
Peg L
Milwaukee, Wisconsin
Sep 15, 2025
Thanks again for the genuine customer service you all display! I SO look forward to getting all of these beauties in place and enjoyed supporting a made in USA business!
Sharon E
Rolesville, North Carolina
Sep 11, 2025
My order arrived today and the rugs are perfect. I love the softness of the wool and they are beautiful. Thank you for providing a seamless purchase and an excellent American made product.
Christina J
Brooksville, Florida
Sep 11, 2025
Enjoying my living room rug (exactly the same as this order except for size) ordered October 2022 (#993916). Still looks as good as the day we layed it. Thanks for a fantastic product made in the USA.
Dorothy S
Fort Lauderdale, Florida
Sep 10, 2025
The phone call in regard to my samples was very courteous and professional. I truly appreciate it and am looking forward to my rugs.
Carolyn B
Shawnee, Oklahoma
Sep 10, 2025
Just wanted to thank you for the beautiful Rugs that we received.
We also wanted to thank you for the promptness.
Have a great day.
The Atger’s
Worton, Maryland
Sep 10, 2025
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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