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Customer Raves & Reviews

Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).

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“

We adore out little kitchen oval braided rug, and have had it for several years. It looks great and is holding up very well.

Terry M

Diamond Springs, California

Sep 26, 2024

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“

Good morning! I just received my rug that I had ordered. I absolutely love it. Cannot believe how fast it came. I’ve ordered from you several times before and each rug more beautiful! Thank you,

Mary E

Naperville, Illinois

Sep 5, 2024

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“

I received my previous order 5 days after I placed my order. I love the rug and now I need another one!! Thank you!

Susan S

Newport News, Virginia

Sep 3, 2024

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“

This will be my 3rd time to order from you. I couldn't ask for better quality and timely service!!

Mary M

Stillwater, Oklahoma

Jul 22, 2024

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“

I have to tell you guys. I LOVE these rugs . I bought one (end of June first of July) and I love it . I LOVE the fact that they are made in the good old USA!!! It also brings back memories of my childhood - spending a lot of time in OH with my grandparents! I have just ordered two more !!
So far so good!! Keep up the great work!! Good quality made in the USA honestly for me goes a long way. ”

Nichole A

Ball Ground, Georgia

Jul 22, 2024

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“

Good morning from Montana! My rug arrived last week and we are so pleased! Your customer service is what made our order perfect. Seeing samples made us confident of our choice! Colors, size and quality are wonderful! Thank you,

Stephanie B

Billings, Montana

Jul 22, 2024

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“

The vision I had four years ago is now reality, and it was worth the wait!
Thank you for making classic, high quality rugs right here in the USA!!!
All the best to you!

Pam C

Columbia, Maryland

Jul 10, 2024

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“

We received our Stroud rug and pad yesterday afternoon.
Excitedly, we opened the box to find both the rug and pad.
Thank you for the information that we should prepare for delivery.
With furniture removed, floors and walls washed, we awaited delivery.
We purchased our last braided rug 40 years ago. It was still in good shape, but it was time for a change.
Thank you for your remarkable service, even down to cutting the pad to match the rug.
We look forward to many years enjoying it!

Kathleen G

Freeport, Illinois

Jul 10, 2024

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“

I just wanted to say thank you for your quick response in making my rug. It arrived a couple of days ago and I finally unboxed it and placed it on the floor. It is quite a lovely addition to my living room. I simply love it!!! Thanks again!!

Michelle C

Morrison, Oklahoma

Jun 26, 2024

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“

I love my braided rugs. Beautiful colors and quality that is hard to find. Customer service was excellent! Send samples promptly and delivery of the rugs was right on time. I would recommend that anyone looking for a braided rug, purchase from Stroud! The choice of size and colors is unsurpassed.

Anetha

Lodi, Ohio

Jun 21, 2024

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“

Thank you for the rug that matches perfectly in my kitchen with my others.
Beautiful!!
Have a Wonderful Weekend!

Julia I

Enola, Pennsylvania

Jun 17, 2024

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“

I’m just letting you know I received my rugs and rug pads today. They are absolutely gorgeous! I’ve been very impressed with your company from start to finish. Great communication, samples quickly sent and good follow-up communication throughout the whole ordering process all while delivering a top-notch product. I want to personally express my appreciation for such good service and quality work. A rare combination nowadays. Kudos to you and your staff!

Thanks again,

Susan B

Rowlett, Texas

Jun 17, 2024

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