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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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We have received our rug and are very pleased, thank you, we will
defiantly refer to others. Hope to do business again.
Nettie T
Granville, New York
May 26, 2020
I receive my rug today and I absolutely love it!! It’s perfect. Thank you for all the help you provided in making my selection.
Jane H
Springfield, Missouri
May 26, 2020
I just wanted to let you know that I finally got my new rug out of the box and into the Living Room. It is so beautiful and I just love it. Thank you so much and also for the fast service.
JEAN L
MUNDELEIN, Illinois
May 26, 2020
THANK YOU SO MUCH- the rug came today. We sent you all 2 pictures which do not do justice to how great it looks in the space. Thought you might enjoy seeing your lovely product "in place!" I also sent pictures to our family (our two grown kids in NYC and Seattle!) and my Virginia college buddies several of whom are North Carolinians -so they might know you all exist! I was just lucky to find you on line. Again - many thanks for your knid attention and service.
Cannie S
Haverford, Pennsylvania
May 22, 2020
I just wanted to send you a note of appreciation.

My braided rug arrived "just in time" so we had it down before the movers arrived with our furniture!

The size of the shipping box surprised me...wondering how a rug that large could actually fit in that space. But, all was fine. Also surprised that the liner was in 2 pieces. We chose not to tape it (simply gave it a small overlap).

It is perfect...the color blend looks just as I hoped it would in our well-lit space.

Thanks to you and your team.

I have wanted a braid rug (made in the USA) for many years. I am so glad I discovered your company.

Thank you! Thank you! Thank you!
Lynne G
Mankato, Minnesota
May 22, 2020
The rug arrived today. The colors are very comfortable here and the sizing is perfect. Will be in touch soon for another.
Liz W
Fayetteville, West Virginia
May 21, 2020
Just received my rug. I LOVE it! It is just beautiful! Wish I had found
out about your company years ago.
I love how it's reversable, washable, and hand-made in the USA!
Thank you for the great work you are doing.
I appreciate you!
Joan G
Spring Valley, California
May 21, 2020
Hi, I received my rugs today!
Love them
Thank you so much!!
Margie B
Doylestown, Pennsylvania
May 21, 2020
We just received our rugs and we couldn't be happier!! Our fur babies love them too!! They are more than we expected and we will be back for more! Thank you!!
Patty & John
Jacksonville, Florida
May 19, 2020
The rug is beautiful!!!! I would love to purchase one for my dining room, but i have to save for that! ! Lol. But i will be back! Sometime! Have a great day
Bonny S
Pittsburgh, Pennsylvania
May 18, 2020
We ordered the rug for my 93 year old mother for Mother’s Day for her kitchen. She loves it and plans to order the rug in another size for her living room. ( yes, she still lives independently!). Thank you so much!
Sheryl G
Talbott, Tennessee
May 18, 2020
So excited--my rugs are here! They are beautiful, and we are so pleased. Love them, especially the oatmeal gray. It couldn't be more perfect with our French script chairs. Thanks so much for the beautiful rugs, and once again, for the extremely quick turnaround. Until next time!
Joan R
JACKSONVILLE, Florida
May 18, 2020
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Madeline at 704-434-2495 or email [email protected]