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Customer Raves & Reviews

Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).

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“

My low country blue oval rug arrived today and I love it and think I'll order another one soon. Thank you.

Patricia J

Grants Pass, Oregon

Aug 19, 2025

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“

Well made rugs, have had several for 5 years. I've machin washed them & they've come out like new. I've never regretted my choice of Olefin due to 3 cats in the house. Melanie has been very helpful with my recent purchase of 3 more rugs & a necessary return due to my own incorrect color choice. I'd recommend this company to anyone looking for excellent quality rugs made in the USA & excellent customer service.

Happy Customer

Florida

Aug 7, 2025

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“

I received my order a few days ago and could not be happier with the choice I made plus the quality of the rug is a perfect “10”. It was exactly what I was looking for. My husband had laid wood flooring in the utility room some weeks ago. The new rug compliments and finishes the room. Thank you again.
Louise R, very satisfied customer.

Louise R

Powhatan, Virginia

Aug 6, 2025

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“

Very very patient with me when ordering, helpful with describing entire process of how a d when rugs are made totally trustworthy answered our numerous questions honestly and professionally but at the same time so freaking friendly and charming and just as wonderful as their rugs made me feel more like family than a client DO NOT HESITATE TO VISIT AND PURCHASE FROM STROUD BRAIDED RUGS!!!!

Cheryl P

TRENTON, New Jersey

Jul 28, 2025

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“

I am so very happy with these braided rugs. Love the quality. the value and especially the colors. They are everything I wanted and expected and what a "pop" of color they gave to this room. I absolutely love them. Your customer service was great and I would highly recommend your company to other people. Delivery was quick .... less than three weeks.

Thank you for your wonderful products. A very Happy Maine customer!!!!

Sally L

PRESQUE ISLE, Maine

Jul 28, 2025

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“

Great colors and workmanship. MADE IN THE USA! Very quick service, too.

Carol H

Estes Park, Colorado

Jul 24, 2025

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“

Our new rug looks fabulous in our entryway and is a perfect complement to the rug we all worked so hard to match at the other end of the hall! Thank you and your team so much for all your patience and helpfulness throughout this project that began way back in February!!!

Not that you need another one, but we’ll add a five star review to google once the headcount goes down around here later this week.

Again, many, many thanks,

Bryce & Kathy

Whitewater, Wisconsin

Jul 24, 2025

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“

What a wonderful business to deal with! They are tip top and I absolutely love the rugs.

Becky R

Verona, Virgina

Jul 17, 2025

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“

I just wanted to personally tell you how much I love my rug. I have always worked with my family, and it was so nice to do business with a family instead of a big box store.
Thank you again for a wonderful product.

Kit D

Washington, Washington

Jul 11, 2025

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“

I love Stroud rugs because of the color and sizes available. I can?t wait to get my rugs. Also it was very easy to order the different rugs and pads I needed.

Nancy H

Grafton, Illinois

Jul 10, 2025

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“

THESE RUGS ARE VERY WELL MADE AND MADE IN THE USA.

Glynda H

Perry, Georgia

Jul 4, 2025

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“

ABSOLUTELY LOVE MY MASSACHUSETTS Rug!!
Thank you!!