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Customer Raves & Reviews

Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).

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We've ordered your rugs before and loved them!! We are back for more!
Mickey @ Bartlett's Lumber
Shamrock, TX
Feb 19, 2018
Just a note to say that we picked up our rug from Fedex on February 4th and we are very happy with it! The size is exactly perfect to the dimensions we gave you. We looked at a number of braided rug manufacturers over the past several years; your yarns match what we needed exactly.

With best regards,
Pam B
Shaker Heights OH
Feb 19, 2018
We love our new rugs so much I'm sending pictures so you can see how lovely they are and what a good choice we made. They came yesterday and we opened the box and placed them right away. Thank you so much!!!! They are perfect! We will surely be repeat customers. =:)
Ken and Maria H
Feb 16, 2018
We just got our rug and couldn't be happier! The workmanship is great and the colors are beautiful! Not only is it exactly what we wanted, but it's made in America! We would recommend you to anybody!

Thank you! Thank you! Thank you!
Steve & Jan Jenkins
Dillon, MT
Feb 15, 2018
Just to say that our 2 braided rugs arrived today and that we are VERY PLEASED with them and the service that you rendered to us! We will keep you in mind for any future rugs as well as pass the word on the quality of your work! God Bless you!
Marty & Susan L
Tyrone , Georgia
Feb 12, 2018
I have received my rugs. They are beautiful! I have placed my next order.
Thank you!
Nina M
Milan, Indiana
Feb 12, 2018
Thanks you so much for an absolutely gorgeous rug! I knew it was going to be a good one when I received the free samples. The turnaround was amazingly fast and I couldn't be more pleased with it's construction, texture and quality. The wool round rug works beautifully with my decor.
Thank you!!
Joan L
Middlebury, VT
Feb 12, 2018
I'm clutching my chest and hopping up and down!!! I received my rug in perfect condition and being able to pick the style, colors and design at the same price as an already made rug, is the crowning glory on our bathroom. Rebecca was so patient with me and informative. Thank you, Rebecca. You are on my FB page and all of my friends are saying how beautiful it is. Hmmmm, I bet I might need more Stroud rugs soon!
Debby N
O'Fallon, Missouri
Feb 9, 2018
I just received the same rug in the same color and love it and would now like to order another smaller one. Thank you.
Cynthia L
Rumney, NH
Feb 9, 2018
Our rugs are so beautiful, I just wanted to say "thank you". My husband and I have been renovating our home, sanding the hardwood floors by hand and staining them and installing a Pergo floor in our living room. Your rugs are the perfect compliment to our home. The non-slip pads were cut perfectly and prevent slipping on the rugs. The custom measurement for our kitchen and hall runner is perfect and I would highly recommend Stroud rugs to everyone that is wants a beautiful, quality; and I call them my forever rugs. I have attached pictures of our rugs and please feel free to use them as a personal testimony from our family. I am so proud that I have Stroud rugs, made in the USA by a family owned business. Someday if we are ever in Shelby, NC, I would love to visit your company. Thank you
Robin and John T.
Amherst, New York
Feb 7, 2018
The rug arrived yesterday afternoon and it looks fabulous. I could not be more pleased. You and your company provide high quality products and more importantly deliver what is undoubtedly the best customer service in the business. I cannot adequately express how grateful I am for your generous and quick response to my initial inquiry. Thank you.
Willadee W
Greenwood, Missouri
Feb 7, 2018
We ordered a hearth rug with a particular color combination. It arrived just in time for our friends to see it and agree it's perfect! This is a great company with which to do business. Thank you.
Bonnie B
Feb 6, 2018
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Sydney at 704-434-2495 or email [email protected]