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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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Wanted to tell you how much I love my braided round rug!
Thank you very much for making such beautiful rugs.
Peg L
Milwaukee, Wisconsin
Sep 15, 2025
Thanks again for the genuine customer service you all display! I SO look forward to getting all of these beauties in place and enjoyed supporting a made in USA business!
Sharon E
Rolesville, North Carolina
Sep 11, 2025
My order arrived today and the rugs are perfect. I love the softness of the wool and they are beautiful. Thank you for providing a seamless purchase and an excellent American made product.
Christina J
Brooksville, Florida
Sep 11, 2025
Enjoying my living room rug (exactly the same as this order except for size) ordered October 2022 (#993916). Still looks as good as the day we layed it. Thanks for a fantastic product made in the USA.
Dorothy S
Fort Lauderdale, Florida
Sep 10, 2025
The phone call in regard to my samples was very courteous and professional. I truly appreciate it and am looking forward to my rugs.
Carolyn B
Shawnee, Oklahoma
Sep 10, 2025
Just wanted to thank you for the beautiful Rugs that we received.
We also wanted to thank you for the promptness.
Have a great day.
The Atger’s
Worton, Maryland
Sep 10, 2025
My order has been received and we love our new rug!
The rug pad was perfect and did not need any adjustments.
Very pleased it arrived a little before expected...no delays!
Thank you!
Gail M
Attica, Michigan
Sep 9, 2025
Thank you. We have 5 of your rugs in our house now. Great product!
Susan D
Ellicott City, Maryland
Sep 8, 2025
I just received my 2 custom made “Maine” rugs. They are gorgeous and the quality is fantastic! The people at Stroud Braided Rugs go out of their way to make sure you will be/are happy with your rugs. They are friendly and great to work with! I highly recommend them!
Jo R.
Ogden, Utah
Sep 4, 2025
Good price bought 3 several years ago for high traffic area still good wear like iron top quality
Tom R
Saukville, Wisconsin
Sep 4, 2025
I was very impressed with their customer service. They sent me many samples to make sure I got the rug color I wanted. I did, in fact, change my order because of it. The rug is beautiful. If you are looking for a braided rug, this would be the place to go.
Debi G
Mobile, Alabama
Sep 3, 2025
wanted to let you know I received the rug I ordered. It is so beautiful and the color is amazing. It’s so hard to find quality workmanship these days. Also sending a swatch before the rug was priceless. You are how all businesses should be when a customer orders on line. My husband and I will cherish the rug forever ! Thank you.
MaryAnn C
Delanso, New York
Sep 3, 2025
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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