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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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We recently purchased our second area rug from Stroud. The customer service was amazing and we love our new rug. They helped me with color choices to match photographs that I sent and the results are just perfect!

Thank you for your dedication to the art of rug making.
Mary H
Baton Rouge, LA
May 26, 2017
WOW! The rug arrived today! Much appreciate the pad being with the rug rather than separate. Looking good! Thank you very much!
Alvin and Gail
Goodlettsville, Tennessee
May 22, 2017
I just wanted to thank you, my rug are beautiful. Your workmanship and quality are to be commended, this is something very hard to find these days. Thanks so much..
Tina M
Toledo, Ohio
May 22, 2017
Thank you! You guys were so fast and I love my rugs! they fit exactly in the places I had designated them for and blend in beautifully! Might need to order a couple more...thank you again!
Have a great weekend..
Deborah B
Chesapeake, Virginia
May 19, 2017
Hi: Just wanted to let you know our rug and pad arrived safely and in perfect condition. We laid the rug on Friday evening. It is beautiful and the colors are perfect. It lokks beautiful with my dining room furniture. The colors match the colors in the wallpaper. We started the search with you last fall and finally I can see the finished product. Thank you so much. I may need another rug for my small TV room and I will be sure to call you again. Thanks again!
Mary Jane S
Macungie, PA
May 16, 2017
I received the rugs I ordered--Solid New Sage and Highland Stream. They are beautiful and look great in our lanai. I appreciate your quick responses to my requests for samples and for my order. Thank you so much.
Gert D
The Villages, FL
May 15, 2017
Received carpet and pad looks great thank you for such excellent service and product
Donald W
Foxborough, Massachusetts
May 15, 2017
My rugs arrived last week and this weekend I unpacked them and put them down in our kitchen. My husband and I are so pleased with how they look. They are lovely.

We have shared your website with many people.
Judy S
Nottingham, MD
May 15, 2017
We just wanted you to know we received the rug on Saturday. It is beautiful and so well made. The color is perfect. We thank you for your great customer service.
Ken and Carole B
Astoria, OR
May 15, 2017
Thank you for my order; the rug is beautiful! Just placed an order for a 2' x 4' to match the larger one. Thanks again.
Marian N
Varysburg, New York
May 15, 2017
Thank you so much. I love my new rugs. They are beautiful and look perfect in my home.
Karen N
Dracut, MA
May 12, 2017
Thank you. I received my rugs today. I really like them. Will place another order soon.
Nita B
Delmar , Delaware
May 11, 2017
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2627 Rockford Rd
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