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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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I received the rugs and chair pads I ordered today. Thank you so much for getting them here before Thanksgiving. Your company produces an excellent product and is an absolute pleasure to deal with.
Michelle B
Pensacola, Florida
Nov 21, 2017
Our rugs arrived quickly and they are more beautiful than I anticipated. The wool feels so good and the pads absolutely keep the rug from moving.
Dianne D
Brentwood, TN
Nov 20, 2017
WOW!! Our rug arrived and we love it! You folks did an excellent job. We are happy to recommend your business to our friends and family.

Have a Happy Thanksgiving and a Blessed Christmas!
Clyde and Nancy S
Prospect, Connecticut
Nov 20, 2017
Just got my new rug and it looks pretty cozy in front of my Kiva fireplace!! Thank you for the beautiful work that you do!
Maryann T
Albuquerque , NM
Nov 20, 2017
We received our stair treads and immediately placed them LOVE THEM they are so well made, MADE IN AMERICA ! fast shipping and perfect thank you
Lorelei B
Millville, PA
Nov 20, 2017
received our rugs
very nice
thanks
Happy Holidays
Kathleen T
Urbana, Ohio
Nov 16, 2017
I wanted to let you know that I love the rug!!
Janell S
Rock Springs, WY
Nov 14, 2017
Hi- Are rugs have arrived and we LOVE them, Thank you and have a wonderful holiday. The Breneman:s
Donald B
Pittsburg, Pennsylvania
Nov 10, 2017
Order arrived. We love it. There have already been some minor skirmishes over who get’s it. We may have to order another. I will let you all know.
Bradley E
San Antonio, Texas
Nov 10, 2017
received my first rug, the color is exactly what i wanted ! not to mention the feel of the material, i could not be more pleased!!
Patsy W
Burlington, WV
Nov 6, 2017
Just wanted to thank you for such excellent service. We put down the rug Sunday and want to let you know how pleased we are with it. Looks great. If anyone asks about where to get rugs we will surely recommend you people. Once again thanks.
Raymond G
Acushnet, MA
Nov 6, 2017
Received our rug today. We laid it carefully on our new floor, over the precut mat, positioning it so that it fits our furniture arrangement, and then using our small vacuum cleaner (without rotating brush), to level out any wrinkles. We are absolutely delighted with our rug! And we thank Stroud (especially Rebecca) for the careful and responsive help to make our new family room a pleasurable experience for our Thanksgiving family gathering!
William and Eve S
Indian Mills, New Jersey
Nov 3, 2017
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Stroud Braided Rugs
2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Sydney at 704-434-2495 or email [email protected]