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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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Just a quick note to let you know I received my rugs last Friday and they are perfect! The quality of the craftsmanship and the design are superior to any others I have looked at, and I really appreciate you doing a special strand weave (2 cream, 1 oatmeal) to help me out with matching. I am now considering ordering a room size rug from you in the same pattern and weave and moving the existing braided rug in the living room to the bedroom so I can have exactly matching, beautiful rugs to show off! Thanks again for your assistance and extremely quick turn around time. It really has been a great pleasure doing business with you.
p.s.: my cat loves the new rugs too – she gives it 4 paws up approval!
Robert S
Ayer, Massachusetts
Sep 19, 2017
We received our beautiful rug on Friday. Your service was prompt and your email communications are the best. I will recommend your company always.
Kathy B
High Point, North Carolina
Sep 18, 2017
The rug is way more beautiful than the photos on line or the sample. I am very happy with the low country colors.
Barbara M
New Braunfels, Texas
Sep 18, 2017
THANK YOU FOR MY SHIPMENT , IT IS MORE THEN THAT I COULD IMAGINE,, THANKS.
Carol C
Pometon Lakes, New Jersey
Sep 11, 2017
I just received my custom size wool Highland rug and it is GORGEOUS.
Service was fast and the rug looks even better in person. The pictures on the site are very accurate color-wise, so there were no color surprises.
I’m just so pleased and wanted you to know.
Cindy C
Novato, CA
Sep 8, 2017
The BEAUTIFUL rugged arrived. Thank you very much!
Terri Ann C
Sedalia, Colorado
Sep 5, 2017
I love the rug!!! It adds so much to our home. Thank you so very much.
Deborah Jo K
HONEOYE FALLS, New York
Sep 5, 2017
We have received the rug.
We are very pleased with it. Our two year old grand daughter & her beagle love laying on it.
Color & size are perfect. Thanks
Bonita P
Brainerd, Minnesota
Sep 5, 2017
We received our rugs yesterday - we absolutely LOVE THEM! We are so
impressed with your company - the courtesy of your people and the quality of
your product! My only problem is we are sorry we did not order the pad that
goes under the round 7'3" rug - how would I order that now (like what exact
size should I order)? Thank you for being such a respectable, good company!
Terry T
Guilford, Connecticut
Sep 1, 2017
Our order arrived today, much earlier than we had expected.
The color is perfect, the rugs are beautiful and the pads are perfectly cut to size. Installment
was so easy. The rugs look like they belong here. We asked each other why we waited so long.I for one am glad we did and even happier we found your company.
Very satisfied and very happy.
Coming from this old Army sergeant that is a huge compliment ... thank you both.
Dennis D
East Bridgewater, Massachusetts
Sep 1, 2017
I received my rug today and I am very pleased.
It is absolutely everything I wanted.
Highly recommend and very fast shipping.
Thanks again
Shirley G.
Asheville, NC
Aug 31, 2017
I just received my order, and it has been placed on my kitchen floor.
It is BEAUTIFUL!!!!! I am very pleased with your product and your
prompt delivery. Thank you!
Gloria D
Reading, Pennsylvania
Aug 29, 2017
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2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Sydney at 704-434-2495 or email [email protected]