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Customer Raves & Reviews


Hearing positive feedback from customers is one of the greatest joys of our work. It makes it worth it some days!

Below is a compilation of customer "raves and reviews" over the years. If you're a customer, we'd also love to hear from you (especially if we've exceeded your expectations OR fallen short for any reason - call 704-434-2495 or email us).


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To the Stroud Family! I have received my rugs, and I am so happy! I had these same rugs in my previous house for many years and loved them, but when I moved into a retirement village I didn’t think I would need them. I have been in my cottage three years and have been through FOUR sets of rugs and haven’t really been happy with any of them.

Of course I wished I had the rugs from my previous house and wanted to order them again. Unfortunately I couldn’t remember your name so I had to go with other rugs.

Fortunately for me as I was scrolling the internet I found you again. I recognized the name as soon as I saw it! So three years later I have my beloved rugs back again!!!

Thank you so very much!
Chambersburg, Pennsylvania
Mar 18, 2024
My carpets arrived today. They look great! Perfect!!! Couldn’t be more pleased.
Penny F
Glen Burnie, Maryland
Mar 17, 2024
I have ordered in the past and am very happy with the quality. The availability of any shape and size, coupled with the different styles and color combinations is second to none.
Thomas W
Grand Rapids, Michigan
Mar 7, 2024
I have received the rug and am so happy with it; it is gorgeous--colors are beautiful--high quality. The rug pad also is high quality and effective under my braided rug. I hope you will stay in business a long time in case I or someone I may know have another request in the future.
June M
Nashville, TN
Mar 6, 2024
I love, love, love my beautiful rugs!! The colors are rich and perfectly coordinated. The quality is exceptional, with tight weave and no loose pieces; I am certain they will last a looong time! Thank you so much for making this wonderful product!!
Barb F
West Seneca, New York
Mar 1, 2024
I absolutely Love Stroud Braided Rugs and have bought several now. Thank you for your good work and thank you for Made In The USA
Kathryn
Kalamazoo, Michigan
Feb 27, 2024
This is a very long overdue note to let you know how much we LOVE our Stroud rug. Its beautiful!! I may be ordering the rug pad in the near future, as the one I am using doesn't fit the rug exactly.

Thank you for making such beautiful rugs and for being so helpful and prompt with delivery.
Maria B
Jackson, NJ
Feb 26, 2024
MANY THANKS FOR YOUR EXTREMELY FAST AND EFFICIENT DELIVERY. I LOVE THE RUGS. YOU ARE APPRECIATED.
ALICE
Lancaster, Kentucky
Feb 26, 2024
Received my Srtoud rug in 2 weeks. It is absolutely beautiful. The colors are pretty and the rug is very well made, i ordered samples of the colors multiple time to make sure it was the color I wanted, and they were nice every time I requested additional samples. The customer service was as great as the rug is, which is really hard to find these days. Definitely a company you want use.
Janet
Coarsegold, California
Feb 19, 2024
I received my beautiful braided runner today. The photo did not do it justice. The quality, color coordination and stitching is superb. It was a pleasure doing business with you. I am a firm supporter of Made in America products.
Lorraine D
Sarasota, Florida
Feb 13, 2024
Just wanted to let you know we received the rug last week, rolled it right out and it's beautiful and lays flat! Thanks so much for the great customer service.
Geraldine K
SPARROW BUSH, NEW YORK
Feb 13, 2024
We received our rug earlier today and, once again, we are very happy with your products.
Roger O
Highland, Wisconsin
Jan 30, 2024
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2627 Rockford Rd
Shelby, NC 28152
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   Need help? Call Rebecca Stroud and Laura at 704-434-2495 or email [email protected]
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